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Delivery Rates & Times
UK MAINLAND (England, Wales, Scotland & Isle of Wight (excluding Highlands))
Postcode exclusions: (Scottish Highlands): AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50 (Scottish Islands): (2-5 day delivery) HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78,PH42-44, ZE1-3*Next Working Day orders (Mainland UK Only - See Postcode Exclusions) will be dispatched same-day on a 24-hour courier service, meaning that they should arrive with you on the next working day. If the courier fails to deliver this 24-hour service, the additional £5 surcharge for this next working day service may be refunded to you. Orders placed after 2pm will be dispatched next working day on a 24-hour service, so should arrive within 2 working days. Next working day orders placed on Fridays (before 2pm) will be delivered on the following Monday. Next working day orders placed on Fridays (after 2pm) will be dispatched on the following Monday for delivery on Tuesday. Any courier delays caused by incorrect or insufficient delivery address information will not be considered for reimbursement. Sparks Gift Wholesalers LLP cannot be held liable for any damages or losses arising from failures to meet the next working day deadline. You are also very welcome to come to our warehouse (Kent) and collect your order (Minimum order value of £50 (ex VAT) required). Our full address is Unit 9/10 West Kingsdown Trading Estate, London Road, West Kingsdown, Kent. TN15 6EL. We aim to have your order ready for collection within 48hours, and a member of our team will contact you once it is ready. INTERNATIONAL DELIVERY Please note that we have recently changed how we calculate our international delivery rates. There is no longer any guesswork involved in estimating the number of cartons needed to ship your order. The price that you are quoted at checkout (depending on the value of the order) is the final shipping cost that you will pay for that order, regardless of how many boxes it requires to ship. We hope that this makes ordering from us much simpler and stress-free - and it also means that you should receive your order faster too! For EU and European destinations, the shipping charge will depend on the value of your order (we use value as a rough proxy for size), and so the shipping cost increases as your order value increases past certain benchmarks. For Rest of the World and destinations that are further afield than Europe, we will still calculate your shipping charge on a 'quote' basis. Please place your order and we will send you a shipping quote.
Please allow between 1-3 weeks for International Orders to be dispatched, and please note that promotional offers for free delivery apply to UK mainland delivery addresses only.
Email: [email protected]
ALL OTHER COUNTRIES (Minimum Order £100.00GBP) For individual shipping quotes to countries not listed above, please follow the same method... Once your basket is full and you're ready to place your order, just contact us and we will get back to you ASAP with an estimated delivery cost. N.B. If a carton is oversize but weighs a little then the couriers may use a volumetric weight formula - you will be advised of this if it happens. Customs and Importing When ordering for delivery overseas, you may be subject to import duties and taxes which are levied once a shipment reaches your Country. These and any other additional charges are the responsibility of the customer and must be borne by you. Customs clearance and policies vary widely throughout the World so, please ensure that you are compliant with any regulatory requirements as you are deemed to be the importer and must comply with any laws and regulations of the country in which you receive the goods. Please contact your local Customs office for further information. |